The Expert’s Dilemma: Knowledge vs. Authority
Utkarsh Kaushik
August 25, 2024 · 6 min read
You are a true expert. You have read the books, done the work, and gotten real results for clients. And yet, you watch in frustration as others in your space, some with frankly less experience, command higher fees and are treated like rock stars.
They are seen as the authority. You are seen as just another knowledgeable expert. What gives?
It is a subtle but critical distinction. Knowledge is about knowing a lot of things. Authority is about having a clear, opinionated point of view. Knowledge presents options. Authority provides a path.
Here is the secret, clients do not pay premium rates for options. They are drowning in options. They are starving for clarity. The expert who provides that clarity becomes the authority.
This is the Expert's Dilemma. Your deep knowledge can be a curse. You see all the nuance, the exceptions, the 'it depends' scenarios. This makes it hard for you to take a strong stand. But without a stand, you cannot lead.
From "It Depends" to "Here’s How"
The journey from expert to authority is a journey of conviction.
It requires you to synthesize your knowledge into a core philosophy. A unique framework that represents your way of solving the problem. This is your Point of View (POV). Your intellectual property. It is what makes you different from every other person who has read the same books as you.
Think about it. Many people know how to organize, but Marie Kondo has a POV (the KonMari method). They did not invent the concepts, they codified them into a unique, teachable framework.
Your POV should be a little controversial. It should have a clear 'enemy', a common belief or practice you think is wrong. For us, our enemy is 'hustle culture.' This instantly attracts the right people and repels the wrong ones (which is a good thing).
How to Codify Your Genius
You do not have to invent your POV from scratch. It is already there, hidden in the work you do with your best clients. You just have to extract it.
- Identify Your Principles: What are the 3-5 non negotiable beliefs that underpin your work?
- Map Your Process: What is the journey you take every client on? Give each stage a name.
- Name Your Framework: Give your process a memorable name. 'The Glenmont Blueprint' is more powerful than 'group coaching.'
- Declare Your Enemy: What common industry advice do you think is terrible? Articulating this sharpens your position.
When you have a clear POV, marketing becomes effortless. You are not just sharing 'tips,' you are teaching your philosophy. Your sales calls are not pitches, they are enrollment conversations to see if a client is a good fit for your system.
Become the Only Choice
In a crowded market, the only way to win is to be the only one who does what you do. Your unique POV is what makes you that only choice.
Developing this clarity is the most valuable work you can do. Our free audit is designed to help you take that first step, analyzing your strategy to find the fuzziness, so you can start building a POV that is uniquely yours.