The Delegation Matrix
Utkarsh Kaushik
August 28, 2024 · 6 min read
Every founder I know has the same recurring nightmare. They are drowning in a sea of tiny, annoying tasks, while the big, important work drifts further and further away. They know they need to delegate, but the thought is paralyzing.
'What if they mess it up?' 'It is faster if I just do it myself.' 'What do I even delegate first?'
This indecision leads to inaction. So you continue to drown. Your 'freedom business' starts to feel a lot like a prison you designed yourself.
The key to breaking free is not just to 'hire someone.' It is to have a ruthless framework for deciding what to delegate and when. Without a system, you are not delegating, you are just abdicating.
The Delegation Matrix
This is a simple tool to categorize every task in your business and decide its fate. It is a 2x2 matrix based on two questions, 'Do I enjoy this task?' and 'Am I world class at this task?'
This creates four quadrants:
1. The Distraction Zone (Low Enjoyment, Low Skill): These are the tasks you hate and you are bad at. Bookkeeping. Chasing invoices. Fixing your printer. These are the absolute first things to go. They drain your energy and provide zero value. Delegate them yesterday.
2. The Grind Zone (Low Enjoyment, High Skill): These are tasks you are good at, but they do not light you up. For me, it is editing videos. I can do it, but I would rather not. This is the second area to delegate. Because you are good at it, you can create a great system for someone else to follow.
3. The Danger Zone (High Enjoyment, Low Skill): This is the most dangerous quadrant. These are tasks you love doing, but you are not actually good at them. (Ahem, the founder who loves to 'design' their own logo). You need to be brutally honest here. These are your hobbies, and they are costing your business money. Delegate them to a true pro.
4. The Genius Zone (High Enjoyment, High Skill): This is your magic. The work only you can do. Inventing new frameworks. Leading key workshops. Building strategic partnerships. Your entire job as a founder is to spend 80% of your time in this quadrant.
Your 90 Day Plan
You do not need to hire a full time team. Just start.
Month 1: Delegate one task from your Distraction Zone. Hire a freelancer for 5 hours a week.
Month 2: Systematize one task from your Grind Zone. Create a checklist or a Loom video.
Month 3: Hire a contractor to take over that one systematized task.
Delegation is a muscle. It gets stronger with use. By starting small and using this matrix, you can intentionally build a business that does not require you to be its hero every single day.
Our free audit can help you see where the biggest systems gaps are in your business, giving you a clear idea of which tasks are prime candidates for delegation.